Reviewed on July 1, 2025
This Privacy Policy of COR-SOFTWARE LLC, USREOU code: 44812910, a company, incorporated and existing under the laws of Ukraine, with its registered address at: 12 Anton Tsedika Street, 03057, Kyiv, Ukraine (“we”, “us”, or “our”) describes how and why we may access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
Data Controller and Location of Processing. The data controller of the personal data processed within the COR products (including the COR-ID mobile app and website, the COR-ENERGY mobile app, and the COR-LAB web platform) is LLC “COR-SOFTWARE” (USREOU code: 44812910, with its registered address at : 12 Anton Tsedika Street, 03057, Kyiv, Ukraine).
All your personal data is stored and processed on a server physically owned by LLC “COR-SOFTWARE”. All rights to the server, as well as all legal obligations regarding the processing and protection of personal data stored and processed on this server, belong to LLC “COR-SOFTWARE”.
LLC “COR-SOFTWARE” ensures the storage, confidentiality, and security of your personal data in accordance with the applicable laws of Ukraine and this Privacy Policy.
Have any questions or concerns? Reviewing this Privacy Policy will help you understand your rights and options regarding the protection of personal data. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policy and practices, please do not use our Services. If you still have questions, please contact us at: cor-id_assistance@cor-int.com.
SUMMARY OF KEY POINTS
This summary outlines the key points of our Privacy Policy, but you can learn more about any of these topics by following the links after each point or using our table of contents below to locate the section you are interested in.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about the personal information you provide to us.
Do we process sensitive personal information? Some information may be considered “special” or “sensitive” in certain jurisdictions, such as your racial or ethnic origin, sexual orientation, and religious beliefs. We may process sensitive personal information when necessary, with your consent, or in other cases permitted by applicable law. Learn more about the sensitive information we process.
Do we collect information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other external sources. Learn more about information collected from other sources.
How do we process your information? We process your information to provide, improve, and administer our Services, to communicate with you, to ensure security and prevent fraud, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a legal basis to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
How do we protect your information? We have implemented appropriate organizational and technical processes and procedures to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we protect your information.
What are your rights? Depending on where you are located, applicable privacy laws may grant you certain rights regarding your personal information. Learn more about your privacy rights.
How can you exercise your rights? The easiest way to exercise your rights is to submit a data access request or contact us. We will consider and act upon any request in accordance with applicable data protection laws.
Who can use our Services? Our Services are not intended for individuals under the age of 18. We do not knowingly collect or process personal information from anyone under 18 years old. If you are under 18, please do not use our Services. Learn more about age restrictions and how we handle data from minors.
Want to learn more about what we do with the information we collect? Review the full Privacy Policy.
Personal Information You Provide to Us
In short: We collect personal information that you voluntarily provide to us.
We collect personal information that you voluntarily provide to us when you register for the Services, express interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.
Personal Information Provided by You:
The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:
Sensitive Information:
Where necessary, with your consent or as otherwise permitted by applicable law, we may process the following categories of sensitive information:
Application Data. If you use our application(s), we may also collect the following information if you choose to grant us access or permission:
This information is primarily required to maintain the security and functionality of our applications, troubleshoot issues, and support internal analytics and reporting.
All personal information you provide must be true, complete, and accurate, and you must notify us of any changes to such information.
Automatically Collected Information
In short: Some information – such as your IP address and/or browser and device characteristics – is collected automatically when you access our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (such as your name or contact details) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, usage patterns, and other technical data. This information is primarily necessary to maintain the security and operation of our Services and for internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes
In short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with the law. We may also process your information for other purposes with your consent.
We process your personal information for various purposes depending on how you interact with our Services:
In short: Your personal information is not shared with third parties outside the COR ecosystem. The data is used exclusively within our products.
The entire COR-ID architecture, including the COR-ID mobile application, the Cor-Energy mobile application, and the Cor-Lab web platform, operates on a single backend server with a unified user database. This means your personal information may be used and shared between these products solely to ensure the proper functioning of the services and to provide you with a seamless user experience within the COR ecosystem.
We do not share your personal data with third-party companies, organizations, or individuals, except in cases explicitly required by law or necessary for fulfilling our legal obligations under the laws of Ukraine.
All employees and contractors who have access to your data within our products are bound by confidentiality obligations and may use this information only for the purposes specified in this Privacy Policy.
In short: We are not responsible for the safety of any information that you share with third-party providers who advertise on or are linked from our Services but are not affiliated with us.
The Services, including our suggestions wall, may contain links to third-party websites, online services, or mobile applications and/or advertisements that are not affiliated with us and which may link to other websites, services, or applications. We do not guarantee the safety or privacy of data you provide to any third parties. Any data collected by third parties is not governed by this Privacy Policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from our Services. You should review the policies of such third parties and contact them directly to respond to your questions.
In short: Our Services are not intended for individuals under the age of 18, and we do not knowingly allow their use by children.
Use of our Services, including the website and mobile application “COR-ID,” is not intended for individuals under 18 years of age. We do not knowingly collect personal data from persons under the age of 18. Any provision of information or use of the Services by individuals under 18 is a violation of this Policy.
We are not responsible for any use of our Services by children or for the provision of their personal data without parental or legal guardian consent. If we become aware that a user under the age of 18 has provided personal data through our Services, we will delete such data as soon as reasonably possible.
Parents and legal guardians bear full responsibility for supervising children’s use of our Services, including the provision of any information.
In short: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.
We will retain your personal information only as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal requirements). No purpose in this policy will require us to keep your personal information longer than the period during which users have an account with us.
If we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information. If this is not possible (e.g., because the data is stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.
In short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
Withdrawal of your consent: If we rely on your consent to process your personal information, which may be either explicit and/or implicit consent depending on applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section “HOW YOU CAN CONTACT US ABOUT THIS NOTICE?” below.
However, please note that this will not affect the lawfulness of processing before your withdrawal, and where permitted by applicable law, will not affect the processing of your personal information conducted on lawful grounds other than consent.
Account Information
If at any time you wish to review or change the information in your account or close your account, you may do so by:
Upon your request to close your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, resolve issues, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.
Cookies and Similar Technologies: Most web browsers are set to accept cookies by default. If you wish, you may configure your browser to remove or reject cookies. If you choose to remove or reject cookies, this may affect certain features or services of our Services. You may also opt out of interest-based advertising from advertisers on our Services.
If you have any questions or comments regarding your privacy rights, you may contact us by email.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Reviewed” date at the top of this Privacy Notice. If we make material changes to this Privacy Policy, we may notify you by posting a notice of such changes in a prominent place or sending you a direct notification. We encourage you to review this Privacy Policy frequently to be informed of how we protect your information.